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Global Customer Committee Highlights

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The three RAIL items that were closed are:

G151 - Improve utilization of Component Maintenance Modification Cards (CMMC)

Honeywell worked with Service Centers to clarify the usage of a Service Information Letter (SIL)  specifically addressing the usage of the Component Maintenance Modification Cards (CMMC) and the data that Honeywell wishes to see. Internal processes were established to ensure when a CMMC is returned, the appropriate maintenance actions were taken are updated and returned on the original CMMC. 

HTF 7000 LMM 72-05-12R25 was released on October 10, 2012. TFE documents released November 15, 2012.

M177 - Universal Oil Pump Utilization Matrix

Honeywell proposed that a Service Information Letter (SIL) be issued to address oil drain back when a universal oil pump was installed, primarily on right hand mounted engines (TFE731-2/-3/-4/-5). Oil over-servicing may impact condition, and oil pump PN 3071949-12 could be installed to reverse symptom. 
SIL D201209000049 released on January 11, 2013.

G188 - Tech Pubs Temporary Revision Management

Temporary Revisions (TRs) have been difficult to manage when many TRs exist against one manual.  Sometimes there are TRs over TRs.  Honeywell developed a Product Data Management report that identifies all active TRs against manuals by these engine types HTF7000, TFE731- All, and CFE738. A prioritization plan was developed for revisions.
Aero Process, AP-1311, is in place and Temporary Revisions are collated into online manuals.

The GCC was born in 2011 after successfully merging the legacy U.S. NBAA Tech Committee and the European Operator Advisory Board, with the intention of creating a global Top 25 RAIL list and providing better coverage of Honeywell’s complex product portfolio and customer footprint.

For more information, please email GCC@honeywell.com.  Interested in becoming a member or submitting an issue to the GCC? Please visit our website website. Want to know more about the GCC in the voice of our customers, please see our 3 minute presentation at GCC Testimonials.

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