As we look forward into 2014, we also pause for a moment to reflect upon our mission and strategy. The core mission of the GCC for Honeywell is to listen to the strategic Voice of the Customer (VOC) and act on opportunities to improve our products and services. The GCC advises us on opportunities and the top priorities concerning aircraft maintenance, equipment and flight operations relative to the business aviation aircraft fleets. This customer collaboration drives improvements while holding safety of flight at the highest level. These efforts are facilitated through face to face and virtual interactions across the globe in which free flowing dialog is highly encouraged among members and Honeywell support staff. Additional information regarding the GCC charter, mission and goals can be found on the GCC website.
Avionics, mechanical and customer support processes are topics that have been at the forefront of the GCC since inception in 2009 and we are dedicated to bring flight operations-based issues to the same level of attention. The linkage between the Flight Operations Subcommittee in the Americas and the broader GCC charter has proven to be a powerful partnership that we want to replicate across the globe. Concerted efforts are focused on providing the same beneficial environment for pilots in the Europe and Asia Pacific regions, than these customers experience in the Americas. As part of this evolution, we are also concentrating on the design and development of a Honeywell pilot-centric website which should be completed mid-2014. In addition, mobile app Direct Access was launched in the latter part of 2013 thanks to GCC members’ input. We are looking forward to a bright 2014 and the beginning of our face to face meetings starting with the Americas on April 8, 2014in Phoenix, AZ (Deer Valley) followed by the Europe, Middle East, Africa and India meeting April 29, 2014 in Prague, Czech Republic and Asia Pacific region May 13, 2014 in Hong Kong. A full schedule of GCC meetings can be found on the GCC website.